Shipping policy
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# Shipping Policy
Thank you for shopping with **Decora India**. We are committed to delivering your order safely and on time. Please review our shipping policy below.
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## Order Processing
* All orders are processed within **1–3 business days** (excluding weekends and holidays).
* Orders placed after **2:00 PM** will be processed the next business day.
* During peak seasons or promotional periods, processing times may be slightly extended.
Once your order is placed, you will receive a confirmation email. A separate email with tracking details will be sent once your order has been shipped.
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## Shipping Rates & Delivery Time
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
* **Standard Shipping (India):** 3–7 business days
* **Express Shipping (India):** 2–4 business days
* **International Shipping:** 7–21 business days (if applicable)
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances..
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## International Orders
For international shipments:
* Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
* Decora India is not responsible for delays caused by customs clearance procedures.
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## Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
Please allow 24–48 hours for tracking information to update.
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## Incorrect Shipping Address
Please ensure that your shipping address is accurate at checkout.
Decora India is not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at:
**Email:** [sameerxyz.559@gmail.com](mail to:sameerxyz.559@gmail.com)
Address changes cannot be guaranteed once the order has been processed.
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## Lost or Damaged Packages
If your order arrives damaged or is lost in transit:
1. Contact us within 48 hours of delivery.
2. Provide your order number and photos (if applicable).
3. Email us at **[sameerxyz.559@gmail.com](mail to:sameerxyz.559@gmail.com)**.
We will work with the courier partner to resolve the issue promptly.
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## Contact Us
If you have any questions about shipping, please contact:
**Decora India**
Email: [sameerxyz.559@gmail.com](mail to:sameerxyz.559@gmail.com)
Phone -9628066081